State Farm® Insurance Agent Bill Tufts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stacey jo Kitto
September 17, 2026
"Great insurance agents."
Tony Leonardini
September 11, 2026
"I called in to get a quote for home insurance. The lady asked my name and how to spell it. Then 90 seconds later she asked me the same question, then spelled it wrong. She tells me ok I will call you back with a quote, I asked how she could guve me a quote without talking to me about my house or what kind of policy I want. She replied thats what she does so I don’t have to wait on the phone. I asked to speak to someone more senior and she wouldn’t do it. Rushed me off the phone. No call back no quote."
"Hi Tony, I’m sorry we didn’t meet your service expectations. I did check your quote and she did spell your name correctly. She did email the quote to you shortly after you spoke with her. She was able to get the information for the quote because you, or someone in your household, had entered all the information on Statefarm.com. We also verify the information with the county tax assessor site. Which is why she didn’t want you to sit on the phone waiting for 15 minutes.
Based on that information she was able to give you $62,000 more in coverage than what you had entered online for about $48 less a year.
I’ll have my team lead follow up with you on Monday. We strive to meet every customer’s expectations. I will also resend her quote to you.
Sincerely,
Bill Tufts
Agent
"
Heather Pinkerton
April 16, 2026
"I just had another amazing customer service experience with Jill. In addition to being super friendly, very responsive and very thorough, she is also a very good communicator. She provided periodic updates and lengthy, detailed emails in response to my questions. She was patient with me as I changed my mind or asked for additional information and also made relevant, helpful suggestions. Navigating insurance is not usually very fun but I enjoyed learning from Jill and it was a very pleasant experience - thank you so much, Jill!"
Jennifer VanDeHey
February 16, 2026
"Highly recommend. Their entire staff is very knowledgeable. Jill made the process of moving my auto, homeowners, and business policies to one agent SO easy. She was so patient when I had questions. If you’re in need of a quote, definitely worth a call!"
"Thank you Jennifer! We appreciate your business."
William Storkus
January 19, 2026
"They really put in the work to give you peace of mind, there customer service is next level. Shout out to Jill for going the extra mile"
amanda pruitt
January 8, 2026
"WARM AND WELCOMING STAFF HAVE BEEN WITH BILL FOR A FEW YEARS AND HAVE A ENJOYABLE TIME WHEN I NEED TO CALL"
emma santos
April 10, 2025
"Been with them my whole life, they have always looked out for me and have treated me like family."
"Thank you!"
Martin Zaragoza
April 10, 2025
"I recommend this place for multiple reasons, I purchased a truck a year ago and with that I was on the lookout to buy the best insurance possible, I ended up getting a policy from State Farm with great coverage, as time has passed I’ve made a few changes to my policy and it was always well explained and updated right away to my liking, Deysi was very helpful and was able to explain how the changes on my policy benefited my insurance coverage and she even singed me up for Drive Save and Safe to have a discount on my policy."
Stephanie Arevalo
April 7, 2025
"My husband and I have been with State Farm for almost a year now and I can assure you that switching to this insurance company has been such a wonderful experience. Deysi Z has been nothing but a pleasure and always helps updating or helping us with whatever we need. Thank you! :)"
Isabel Nanco
April 7, 2025
"I can't speak highly enough of Jailene and Jesus. The entire experience, from transferring my policy to them was fantastic. The staff was friendly and efficient, and Jesus was not only knowledgeable but always takes the time to address all my questions and concerns. I would highly recommend going to them for insurance."
shelly lee
March 25, 2024
"My insurance is cheap here"
"Thanks Shelly. We appreciate your business."
Diana Wilson
January 7, 2024
"I've been in town for 13 years and Bill's been my agent the entire time.
I love the attentive staff and the personalized attention I receive 😎"
Wayne Beasock
December 2, 2023
"I like everyone that works in his office"
"Thanks Wayne! We have a good team. We appreciate your business."
Daisy Zaragoza
May 2, 2023
"Jailene was so friendly and helpful she made my experience super easy 😊"
Paco Hinojosa
May 1, 2023
"Great customer service."
Angelina Hermenegildo
April 21, 2023
"Friendly staff."
Cristian Sevilla
April 21, 2023
"Hablen español y los trabajadores son amables."
Lucille White
February 14, 2023
"Professional office it was a pleasure. Kayla was my lady. I loved my experience with her. I will definitely recommend this team. Thank you State Farm..."
Laura Kim
May 17, 2022
"Kayla is best agent along in the office has so good to me helping me with anything I needed insurance or other stuff associated with their services since 1992❤️🥰. I have business insurance and car and housing. Prices are the Best along with customer services!!!!!!"
Nadine Connolly
January 26, 2022
"Never takes time to get seen. Friendly service with Friendly staff."
"Thanks Nadine! It is also nice to work with great clients like you. We have the best clients in the state."
Jacob Rahn
September 28, 2021
"Great customer service. Shaylee was very helpful over the phone."
M A
September 17, 2021
"I had a great experience with Jailene at this office, she was very professional and kind!"
Shana L
September 15, 2021
"Bill Tufts State Farm Insurance office is the best insurance office I have done business with so far. I have directly worked with Shaylee Dipo and she's been top notch. Always quick to help with all of my needs, quickly responds to my messages, researched to give me the biggest bang for my buck when picking my Insurance plan. I would highly recommend this office to anyone and guarantee you will not be disappointed!"
Paul Hermenegildo
September 14, 2021
"Very helpful. Good customer service"
Brianna Spencer
September 10, 2021
"Always enjoyed my experience with this state farm, always professional and prices reasonable. Would 100%recommend. The girls up front are always so nice and know exactly what you need"